Order Processing

We strive to process all orders within 1-3 business days.

Please note that certain factors, such as incomplete payment, insufficient address details, or high demand during peak seasons, may affect processing times. In these cases, we will contact you via email to confirm details and ensure successful delivery.

Shipping Times

Typical shipping times are as follows:

• 7-10 business days

Certain circumstances may impact shipping times, including:

• Weather conditions
• Holiday seasons
• Shipping carrier delays

While we do our best to keep you informed, please understand that these factors are beyond our control.

Taxes and Duties

Please be aware that customs taxes or duties are not included in the purchase price and are the customer’s responsibility upon arrival in your country. For clarification on applicable charges, please contact your local customs office.

Important: Bahloo is not responsible for delays due to customs clearance procedures, as this is managed solely by local customs authorities.

Order Cancellation

If you need to cancel an order after payment, please reach out to us, and we’ll do our best to assist. However, cancellations are not guaranteed due to our quick order processing. If the order has already been processed or shipped, it will be necessary to initiate a return instead.

For questions or further assistance, please contact us at hello@bahloo.co.uk.